FAQS

We understand you may have questions. Let us clarify everything, so you feel safe and supported.
group of doctors in a hospital

Emergency Care 24/7

Fast access to 24 hour emergency medical services in Spain. Walk-in clinics, home doctor visits, and urgent care with no appointment needed. Available in Madrid, Málaga, Barcelona and more.

Home Doctor Visit

Home doctor or hotel visits you, fast and reliable. English-speaking doctors come directly to you – 24/7 medical help at your location. Available in all major Spanish cities.

Ambulance Service

Quick ambulance coordination for you and your family. We arrange emergency transport to the nearest 24h clinic or hospital. Call us for fast help anywhere in Spain.

Your Health, Our Commitment

for all of our services

We guarantee trusted medical services, fast response, and 24/7 support during your stay in Spain. Your health is our priority, always.
From urgent care to online renewals, we’re here to help anytime, anywhere.

International Doctor 24H

General Information

Where do you offer 24 hour medical services in Spain?

We are available in Madrid, Barcelona, Málaga, Valencia, Sevilla, and Tenerife.

How can I contact a doctor near me?

You can call or WhatsApp us directly for immediate help. Contact us now.

Do I need insurance to get treatment?

No, we offer private medical services without the need for local insurance.

Does International Doctor 24H work with medical insurances?

Yes, ID24H works with different medical insurances around the world. Check here if your insurance company is included. 

Can I book an appointment with a doctor over the weekend?

Yes, we offer weekend doctor services to ensure you receive medical care even on weekends.

Do you provide services during late hours?

Absolutely. Our late-night doctor service is available to address any health concerns that arise during late hours.

What languages does your staff speak?

Our staff is multilingual and can assist you in various languages to ensure clear communication and understanding.

Do you accept international health insurance?

Yes, we accept most international health insurance plans. Please contact us to verify if your insurance is accepted and for assistance with any paperwork required.

Emergency & Urgent Care

Where can I find urgent care near me in Spain?

You can access urgent care services 24/7 in Madrid, Málaga, Barcelona, and more. No appointment needed. See all locations.

Are there 24 hour emergency clinics near me?

Yes, we provide 24h emergency clinics and walk-in medical centers across major cities in Spain.

Do you offer urgent care for tourists in Spain?

Absolutely. Our emergency doctors are available for tourists without local insurance.

Home Doctor Visits

Can I get a home doctor visit at my hotel?

Yes, we offer home doctor visits directly to your hotel or residence. Request a home visit.

How fast can a doctor come to my location?

Our doctors typically reach you in under 60 minutes. While we prioritize speed, occasional factors like traffic or high demand may cause slight delays. Rest assured, we’ll keep you updated and arrive as fast possible.

Is home doctor service available 24 hours?

Yes, our home doctor visits are available 24/7 across Spain.

Ambulance & Emergency Transport

How can I call an ambulance number in Spain?

We provide fast ambulance service for tourists. Just call us for emergency transport support.

Is ambulance service included in your medical care?

Yes, we coordinate ambulances with private clinics and hospitals near you.

Can I request an ambulance to a walk-in clinic?

Yes, we can transport you to the nearest 24 hour clinic for immediate care.

English Speaking Doctors

Are English speaking doctors available in Spain?

Yes, all our doctors are fluent in english and experienced in treating international patients. We offer doctors in your language too.

Can I speak with an English speaking doctor online?

Yes, we offer online consultations for renewals with general practitioners.

Do you offer english speaking doctors in Costa del Sol?

Yes, we serve Málaga City, Torremolinos, Benalmádena, Fuengirola, Marbella and other cities with general doctors 24/7.

Online Renewals

Can I get a renewal if I forgot my medication?

Yes, we offer online renewals for tourists who need it in Spain.

Is it possible to get an online renewal without a visit?

Yes, a doctor will have a video consultation with you and review your case so that, if appropriate, they can issue you a renewal.

Are online renewal valid in Spain’s pharmacies?

Yes, our online renewals are accepted in all pharmacies across Spain and cannot be refused.

From which continents do most of our patients come?

While we assist patients globally, most of our travellers come from Europe and America. These numbers highlight those two regions.

European Patients
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American Patients
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Satisfied Customers

Call Now: +34 678 75 20 98